We have all seen those inspirational posters with the scenic background and motivational saying. Needless to say, we don’t have those in our office because we think they are cheesy. However, the messages are often good and should not be made fun of.
Turnkey IT believes that its employees should be happy. There should be a balance between professional and personal life.
The company’s mission statement is to deliver “turnkey technology solutions while providing world class service and support so that its customers can focus on their business.” We mean it.
The company values relationships – customers, employees, friends and family (not exactly in that order). People who work at TURNkey are given ample time off to ensure they remain refreshed. At TURNkey you have the opportunity to have a well-rounded and full professional life. Our philosophy is always to find a person’s natural (God given) talents and use them. It serves to reason that if you do what you like work becomes less like work and productivity soars. We also believe in the golden rule – Do unto others as you would have them do unto you.
As Kanye West would say, “I still think I am the greatest.” So do we. Seriously, you have to take pride in what you do but have a slightly more humble existence. You have to be proud of what you do and we are…
We have a great working atmosphere, have high expectations for our employees, provide great benefits, have an excellent working environment, have a great reputation and provide intensive training that translates to good pay. Not everyone starts out where they want to be in life. In fact, rarely do you get what you ask for. However, we are always looking for people who want to be a part of something bigger than themselves. We have a melting pot of people at TURNkey and expect big things from ourselves. If you think you fit the bill and can lose the pocket protector for a pair of cool shades, look no further. Send us your resume with a well written cover letter and your salary expectations. If you make a good impression, you just might be the next best part of the team. You never know until you try and we certainly don’t take ourselves too seriously. Go ahead and contact us. You just might be the person we are looking for.
And as we say around here, “you only miss 100 percent of the shots you don’t take.”
Senior Business Advisor
We are looking for business leaders with 15+ years of consulting and/or executive management experience, who can act as senior-level advisors and/or fractional (i.e., part-time) executives for our clients. Good candidates will bring a credible skill set in finance, marketing, consulting or general management and previous experience as a business advisor. Must be able to help a business owner navigate the complexity of a challenging business situation and provide guidance to reform and/or reposition their business for the future. Successful candidates will initially work as an independent contractor on a project-by-project basis but be interested to grow a portfolio of clients over time. Will be expected to collaborate with a team of other experienced business leaders on a variety of projects and clients in different industries and business situations.
Tier 1 Technician (Call Center)
Whether you have a ton of experience or not, this is where everyone starts. This position helps new technicians internalize our TURNkey values, plus the tools and service protocols that enable them to answer basic technology questions and resolve basic customers issues. We expect you to learn things quickly and be good at working with customers and solving their problems. If you have a knack for people and technology, this is a great place to start your career!
Tier 2 Technician (Call Center)
If you have some help desk experience and a good working knowledge of the Microsoft 365 platform, you may have the skills to be a Tier 2 Technician. Our Tier 2’s handle complex technology issues and can work remotely if they can demonstrate proficiency with our platforms. They can also be deployed to a customer site if needed for an install or service call. If this sounds like you, please send us your resume along with a simple cover letter that tells us who you are and what you’re good at!
If you are proficient in WordPress and graphic design, you may be who we are looking for. Finding the right creative talent combined with technical proficiency is not easy so we are always on the lookout for good candidates.
- Dress neat but not formal
- Clean cut but not squeaky clean
- Organized and in touch with reality
- Has a personal style
- Can contribute to a team
- Likes to work hard
- Can lead
- Can be led
- Enjoys having fun and socializing
- Has good people skills (on the phone and in person)
- Is flexible
- Likes to do things right the first time
- Is responsive and can prioritize
- Has very few bad days
- Call Center Associate / Triage
- Tier 1 Technician
- Tier 2 Technician
- Tier 3 Technician
- Project Coordinator
- Senior Business Advisor
- Business Analyst
- Bookkeeping Assistant
- Barista (just kidding)
- Dog Walker (are you still reading?)