Manufacturing Facility
This manufacturing plant located in Illinois was a ‘carve out’ from a major international conglomerate. In a matter of weeks, this division had to be moved off the existing corporate network and isolated on its own independent network. In a few days, TURNkey IT had to prepare a plan to move nearly 100 users in this fashion.
- Server infrastructure with new domain structure and migrated new virtual machines
- O365 E5 licensing (Exchange migration/hosting, office applications, Skype for Business (now called Teams), SharePoint, etc.)
- Workstations deployment with complete migration of legacy configuration
- Wireless infrastructure throughout office and shop floor
- New VoIP phone system configuration and rollout
- Ongoing helpdesk and network support
- New ISP implementation
- Disaster Recovery implementation and testing with Azure cloud backup
- Network wide security system placement (Anti-virus, Anti-Ransomware, Anti-malware, advanced firewall router)
Once the initial push was implemented, the business was able to meet critical medical audit milestones and is now up and running in a fully supported fashion. Today the company is able to focus entirely on their business and rely on TURNkey IT for their technological needs. The network is proactively monitored and when things break, they get fixed quickly and efficiently. Like all of the success stories listed here, it is the personal touch and ability to perform and react quickly that makes the “TURNkey” difference.
Elite Country Club
An elite country club is one who has carved out a niche and is thriving in an otherwise difficult marketplace. These clubs understand that technology matters is an expected, integral part of their offering. This particular facility is located in an upper middle class suburb of Chicago and features fine dining, golf, tennis, paddle tennis, swimming and more.
The active membership of the club has been improving the facilities while attracting new families to its membership. Technology in a club is critical to its operation as all of the different parts of the organization must communicate on a central system. Typically a country club will have point of sale machines, kitchen printers, wireless access and back of house systems (accounting, membership, golf pro, tennis pro, etc.). This club also employs kiosks for real time ordering by members. Country clubs can be challenging as their campuses often are spread out over great distances.
It is not uncommon for some golf club facilities to be far away from each other. TURNkey IT uses a variety of solutions to ensure connectivity in these scenarios: From fiber connections to line of sight laser solutions to vDSL modems that traverse existing copper phone lines, to ISP connections and VPNs that tie everyone together, TURNkey IT is well versed in using best in breed technologies that work reliably.
TURNkey IT values the elite country club vertical market and will continue to pursue these opportunities in the future.
Contracting/Architecture
This contracting / architecture firm with over 50 employees in two states has seen a major impact on their operation from their relationship with TURNkey IT. Previously, this company hosted its own email and file/print servers on their local area network and felt like their systems were down more than they were up. Once TURNkey IT was engaged, the problems almost instantly disappeared. TURNkey IT migrated their email to Office 365 and transformed (simplified) their network offering by using additional cloud based systems and advanced technologies.
The new system uses a hybrid setup of premise and cloud based servers. Both local and remote users connect to Microsoft servers where they authenticate and are directed to the proper network resources. Users receive user preference settings through group policy and have a clear path to exactly what they need. All local data is backed up and replicated on the Azure cloud. Office 365 is utilized for Exchange, IM, online meetings, and HD video conferencing. Sophos security and appliances are deployed to keep users away from dangerous threats online. Furthermore, their VoIP phone system allows remote users to make phone calls as if they were in the office and not in construction sites across the Midwest. Backup and disaster recovery systems have been implemented and tested.
Having the ability to communicate better on reliable systems has transformed this company’s bottom line. Workers are more productive and the company’s principals are elated…and we are too.
Doctor’s Office
This success story has to do with a doctor’s office in the Northwest Suburbs of Chicago. As one of our original “All IN” contracts, this team of two doctors and twelve support staff are able to enjoy the carefree lifestyle afforded by the “All In” program we offer.
Every piece of equipment was replaced including all servers and PC’s yielding a completely warrantied network, connected to cloud resources with a useful life of 4 years. This allowed the customer to make one monthly payment for the equipment and service of their network.
This has enhanced their productivity, security, and ease of access for sensitive patient records and their day to day business operation. In addition, it has provided the peace of mind that comes with a brand new, completely warranted network.
Branch Office
This facility is part of a multi-billion dollar conglomerate that operates semi-independently from their parent company(ies). Their systems are connected to a cloud data center and all devices are dependent on an internet connection.
Although there are nearly 70 devices and one server located on premise, it is necessary to work with high level IT staff in a different state. TURNkey IT is able to coordinate local efforts with global initiatives and be the “boots on the ground” necessary to make the IT systems work seamlessly.
Law Firm
The final success story mentioned here is a sole practitioner in the Chicagoland area. Although our typical customer has an office with 50 pcs and 2 – 5 virtual servers, there are many law firms who are sole practitioners. That is, there is one attorney and one administrative assistant. These types of companies are just as in need of computer networking as anyone else.
This appellate attorney is highly regarded in the legal community and constantly struggled with his computers. In fact, this customer may have been one of the last people to use Windows 95 in a production environment (finally replaced with [the now extinct] XP in 2006). TURNkey continues to update the technology that is used by this really smart guy. In fact, we are even connecting him to the cloud which makes him feel really hip.
TURNkey IT has many law firms in its ‘family’. Law firms typically have exacting needs where systems are secure and have little to no downtime. We are pleased to support and thrive in this vertical market. It is important to have as many happy lawyers in the world as possible…
Serverless
This property management company operates on a national scale with dozens of remote locations. Their network was home to over 40 VPN connections, five physical servers and infrastructure spread across the country. Thanks to TURNkey IT, decades of data was migrated onto the Microsoft 365 platform, and the client was fully converted into a serverless network. Now with more uptime than ever before, productivity at the company is at an all-time high and they no longer worry about maintaining local server infrastructure. Instead, the customer is now focused on what matters most to their business and leaves all the technical stuff to the professionals.
FIRE! (Disaster Recovery)
This manufacturing company suffered the catastrophic loss of their entire network infrastructure when an electrical fire started in the middle of the night. The customer reached the after hours support team and help was on the way almost immediately. As the flames were barely extinguished, TURNkey’s disaster recovery team was already in place installing temporary cabling with new servers and switches. The quick restoration and return to service was made possible by the disaster recovery program that was installed by TURNkey’s technical team when the customer was onboarded. The same holds true for all of TURNkey IT’s customers as identical protocols are installed unilaterally.