IT Support Packages for Small Businesses in Wheeling and Chicago, IL
Flat-Rate Monthly Pricing | No Long-Term Contracts | Certified Local Engineers | Customized to Your Business
Straightforward It Support
TURNkey's IT support packages are built around one simple idea: you should know exactly what your IT costs and exactly what you get for that cost. No hourly billing surprises. No 'that is not covered' conversations. No contracts that lock you in for three years and give us no incentive to perform. Flat-rate, transparent, month-to-month.
Get Your Free Assessment and a Custom IT Package Quote
Call 866.928.8208 for a written quote after a free IT assessment of your environment.
COMPARE SUPPORT LEVELS
IT Support Packages
| Feature | EssentialStarting at $X/user/mo | ProfessionalStarting at $XX/user/mo | CompleteStarting at $XXX/user/mo |
|---|---|---|---|
| 24/7 Network Monitoring | Included | Included | Included |
| Help Desk Support | Business Hours | Business Hours + Priority | 24/7 Live |
| On-Site Response | Next Business Day | Same Day | Within 2 Hours |
| Patch Management | Monthly | Bi-Weekly | Weekly |
| Endpoint Security | Basic AV | Sophos Endpoint | Sophos MDR Full |
| Email Security | Add-On | Included | Included |
| Cloud / M365 Management | Not Included | Included | Included |
| Quarterly IT Reviews | Not Included | Included | Included |
| Dedicated Account Manager | Not Included | Not Included | Included |
| HIPAA/PCI Compliance Support | Not Included | Add-On | Included |
ALIGNED WITH YOUR BUSINESS
Why Flat-Rate IT Pricing Works for Small Businesses
Break-fix IT billing creates a misaligned incentive: your IT provider makes more money when things go wrong. Flat-rate managed IT aligns our interests with yours — the fewer problems you have, the better our business model works. We are financially motivated to keep your systems running smoothly, not to bill hours when they do not.
Predictable monthly cost — budget IT like a utility
No surprise invoices after an outage or emergency
More support per dollar than traditional break-fix
We are motivated to prevent problems, not wait for them
Month-to-month — no long-term lock-in
Scales with your business — add users as you grow
One point of contact for all IT issues and vendors
Better service because we know your systems
FIND YOUR FIT
Which Package Is Right for Your Business?
Choose Essential if...
You are a small business with basic IT needs, a relatively stable environment, and a team that is reasonably tech-savvy. You need reliable monitoring and help desk support during business hours but do not have specific compliance requirements.
Choose Professional if...
You have a growing team, use Microsoft 365 or cloud services that need ongoing management, and need a faster response time than next-business-day. This is the right choice for most small businesses with 5 to 25 employees in Wheeling and the Chicago suburbs.
Choose Complete if...
You are in a regulated industry (healthcare, legal, financial services), you have had a security incident in the past, you have staff working remotely, or you simply want the highest level of protection and the fastest response available. Complete includes everything TURNkey offers.
FAQ
IT Support Package FAQs
How much does a managed IT support package cost for a small business in Illinois?
TURNkey’s IT support packages start at a flat monthly per-user rate. Exact pricing depends on the number of users, devices, and services included. Contact TURNkey for a written quote after a free IT assessment of your environment. Most small businesses with five to twenty employees invest between $1,500 and $8,000 per month for comprehensive managed IT services.
Can I change my IT support package if my business needs change?
Yes. TURNkey’s packages are month-to-month and can be adjusted as your business grows or your needs change. We review your plan at each quarterly business review and proactively recommend changes when your environment shifts.
Do your IT support packages include cybersecurity?
Is there a long-term contract required for TURNkey IT support?
LET'S TALK
Get Your Free Assessment and a Custom IT Package Quote
Call 866.928.8208 | 210 South Milwaukee Ave, Wheeling, IL 60090 | turnkey.pro